Envision Healthcare

  • Bereavement Coordinator

    Job Locations US-WI-Neenah
    Company Ascension At Home
    Requisition ID
    2018-16958
    # of Openings
    1
    Category
    Hospice
    Location
    Neenah
  • Overview

    Affinity Visiting Nurses, an Ascension At Home company, is looking for a full-time Bereavement Coordinator to join our team in Neenah.

     

    This position provides bereavement follow-up services thirteen months after the death of a patient.  Plans and develops educational programs and support groups available for the community.  Works with and educates Hospice team members and volunteers to understand better the grieving process with Hospice families.  Participates in the orientation and training of volunteers.  Maintains all services according to Medicare, Medicaid, state and federal requirements.

    Responsibilities

    • Active participation in meeting agency customer satisfaction goals.
    • Create predictability for patients by following standard practices and using KEY WORDS AT KEY TIMES to decrease caregiver anxiety.
    • Promote One Ministry by always putting the patient first.
    • Coordinate and evaluate bereavement follow-up care for thirteen months after the death of the patient.  Participates in agency IDT meetings.
    • Plan and develop educational programs and support groups related to grief and bereavement.  Plans and coordinates memorial services. Assist hospice team members in understanding bereavement and the grief process.
    • Participate in the orientation and training of volunteers in the grief process and bereavement care.  Oversee activities of bereavement volunteers through documented records and feedback from Hospice staff, patients, and families.
    • Promote a positive culture among and across the hospice team.
    • Promote teamwork and shared responsibility for attaining the agency mission and vision.
    • Actively engage in QAPI initiatives and compliance activities.
    • Take part in professional development to maintain qualifications for role; completes CBTs in a timely manner.
    • Completes documentation in a timely manner according to regulations and standards established by the agency.
    • Collaborates with other bereavement coordinators and leaders to develop bereavement program policies and procedures according to Medicare, Medicaid and state requirements.
    • Maintain productivity standards
    • Promote efficiency in use of supplies and visit utilization including mileage.
    • Is an ambassador for the agency in daily encounters with referral sources.
    • Promote positive relationships with contracted facilities.
    • Adhere to all company policies and procedures
    • Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered. Report information systems security problems.

    Qualifications

    Education/Licensing/Certification:

    • A baccalaureate degree in Social Work, Psychology or related field from an accredited school 
    • A current state driver’s license, use of car and proof of auto insurance are required

     

    Experience:

    • Grief counseling experience or an equivalent combination of education and experience in working with the dying and bereaved is required

     

    Knowledge and Skills:

    • Possesses a thorough knowledge of the dynamics of grief and bereavement
    • Demonstrated skill in counseling and in interpersonal communications
    • Previous experience organizing and conducting support groups
    • The ability to work effectively within an interdisciplinary team

     

               

     

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