Envision Healthcare

  • FRONT DESK COORDINATOR I

    Job Locations US-FL-Pembroke Pines
    Company EVPS
    Requisition ID
    2019-17804
    # of Openings
    1
    Category
    Medical Office Support
  • Overview

    Envision Physician Services is a multispecialty physician group and practice management company. Established in 1953, our organization provides anesthesia, emergency medicine, hospital medicine, radiology, primary/urgent care, surgical services, and women’s and children’s health services to hospitals and health systems nationwide. Sheridan Healthcare, EmCare, Reimbursement Technologies and Emergency Medical Associates have recently joined forces to form Envision Physician Services.  As one organization, we now provide a greater scope of service than any other national physician group. Our collective experience from hundreds of local, customized engagements, culture of continuous lean process improvement, and team of experts in the business of healthcare enable us to better solve complex problems and consistently give healthcare organizations confidence in our execution. Our combined organization serves more than 780 healthcare facilities in 48 states and the District of Columbia. 

     

    We currently have an exciting opportunity for a Front Desk Coordinator available in Pembroke Pines at All Women's Healthcare of Sawgraa.  If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.

     

    The Front Desk Coordinator II is responsible for being the point person for operations procedures for Front Desk Coordinators and assigning and disseminating work. This position has direct interaction with patients, their families and referring physicians and their staff.

    Responsibilities

    • Answer phones
    • Schedule appointments
    • Data entry
    • Prepare daily charts
    • Prepare daily log
    • Assist patients at check-in & check-out
    • Maintain medical files
    • Maintain and order office supplies
    • Assist manager in gathering data for various reports
    • Assist physician(s) with daily needs
    • Coordinate patient care with business office
    • Responsible for medical records
    • Responsible for obtaining necessary medical records from other facilities and/or providers
    • Interface with referring offices in obtaining referrals when needed
    • Preparing new patient packets
    • Preparing new patient charts
    • Filing charts & other items as needed
    • General office duties as needed
    • Obtain clarification of policy whenever necessary and may uses resources available through other departments such as Legal, HR, and Compliance
    • Function as the primary trainer for Front Desk Coordinators at assigned location(s)
    • Maintain office policy and procedure reference guides and ensures all administrative procedures are followed with regard to scheduling, reception, and other job-specific tasks
    • Answer questions and serve as a resource for Front Desk Coordinators
    • Demonstrates Leadership skills and is regarded by physicians and colleagues as the team lead
    • Serves as a first point of contact for patient concerns, questions and customer service inquires
    • Other duties as assigned
    • Reads and abides by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
    • Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company
    • Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

     

    • Good organizational skills
    • Communicate and work well in a team environment
    • Follow up in a timely manner on open items
    • Able to effectively prioritize work on a daily basis 
    • Experience working in a high call volume environment a plus

     

    Education/Experience:

    • High School Diploma or General Education Degree (GED).
    • Two or more years of related experience
    • Bilingual (English/Spanish) skills are a plus

     

    Computer Skills:

    To perform this job successfully, an individual should have knowledge of:

    • Microsoft Office Suite
    • Electronic Medical Record systems

     

    Certificates and Licenses:

    • N/A

    If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.

     

    Envision Physician Services uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify

     

    Envision Physician Services is an Equal Opportunity Employer.

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