KNOWLEDGE AND SKILLS:
To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.
Bachelor’s degree in a related field of Computer Science, Technology or the equivalent combination of education and experience. Minimum of twelve (12) years of experience in progressive roles, managing IT operations quality control, process improvement, and compliance.
Previous experience with the following:
Computer / Technical Skills:
The planning and building of a cloud foundation as part of an information technology-related application and infrastructure organization across diverse geographic locations emphasizing technology needs in various IT technical areas;
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and percentages. Ability to perform statistical analysis and predictive data modeling.
Ability to demonstrate excellent written and verbal communication skills through the ability to understand, read, write and speak English at a level appropriate for executive business interactions. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to successfully write business correspondence. Ability to effectively present information, respond to questions and professionally interact with managers, employees, clients, vendors and the general public. Preparing and presenting complex written and verbal materials including those articulating technical changes.
Ability to recognize and define problems, collect data, establish facts, draw valid conclusions and correct errors. Ability to understand and interpret basic financial data. Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables. Able to prioritize workflow, manage schedule and resourcing projects.
Ability to recognize and define problems, collect data, establish facts, draw valid conclusions and correct errors. Ability to understand and interpret basic financial data. Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables. Performing as a team lead, leading teams to generate a vision, to establish direction, hold member accountable and motivate members; and creating an atmosphere of trust, leverage diverse views. Coach staff to encourage improvement and innovation. Demonstrate intimate abilities and/or a proven record of success as a team leader. Ability to effectively interact with all levels of management, interview business leads and present developments and findings to upper management. Must be able to handle multiple and or teams, simultaneous tasks effectively and efficiently while maintaining a professional, courteous manner. Must be able to work well with others. Must be detail oriented and organized. High integrity, including maintenance of confidential information. Must be able to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Based on business need, the ability to work a flexible schedule, including some evenings and weekends as approved in advance.