Envision Healthcare

  • Clinical Support Service Specialist I

    Job Locations US-PA-Horsham Twp
    Company EVPS
    Requisition ID
    Practice Support
  • Overview

    Envision Physician Services is a multispecialty physician group and practice management company. Established in 1953, our organization provides anesthesia, emergency medicine, hospital medicine, radiology, primary/urgent care, surgical services, and women’s and children’s health services to hospitals and health systems nationwide. Sheridan Healthcare, EmCare, Reimbursement Technologies and Emergency Medical Associates have recently joined forces to form Envision Physician Services.  As one organization, we now provide a greater scope of service than any other national physician group. Our collective experience from hundreds of local, customized engagements, culture of continuous lean process improvement, and team of experts in the business of healthcare enable us to better solve complex problems and consistently give healthcare organizations confidence in our execution. Our combined organization serves more than 780 healthcare facilities in 48 states and the District of Columbia. 

    If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.


    We currently have an exciting opportunity for a Clinical Support Service Specialist I.


    The Clinician Support Service Specialist I is responsible for supporting the client service, physician recuritment and physician leadership teams focusing on the onboarding process of new clinicians, as well as employee changes for existing clinicians.



    • Follow standardized workflow policies and procedures for the Physician Onboarding Process and serves as the primary contact for the initiation of several processes to ensure a smooth Onboarding process including cross credentialing process of Existing Providers
    • Initiate physician employment contracts which includes ensuring contracts are in-line with pre-approved compensation grids.
    • Prepare various contracts, amendments, addenda, memoranda and other legal documents utilizing pre-established contract templates along with job offer document to create contract utilizing legal resources and knowledge of general legal terminology to update contracts with variations as required.
    • Provide clarification and guidance on policies inquiries from internal departments; policies can include, but not limited to Compliance, Credentialing, Licensing, Employee Handbook and other HR policies, as well as Legal guidelines.
    • Liaison between Provider, Practice Manager, Credentialing, Legal, Provider Enrollment, HR, IT, Payroll, Recruitment and Executives for Physician new hires and existing physician to find answers to varying questions/inquiries and follows-up by relaying answers or clarifying information back to the person who initiated inquiry.
    • Serves as direct contact with New/Existing Providers throughout the Onboarding process answering any questions or concerns regarding contracts and HR and pay related inquiries.
    • Responsible for constant follow-up to verify Central Services and Practice Managers are consistently updating Provider start dates, status changes, etc., and reporting to various departments of the changes
    • Review contracts for any deviations to ensure the timely payment of bonuses, salary increases, etc.; enters pertinent pay and dates into Central Services calendar
    • Other duties as assigned
    • Reads and abides by the company’s code of conduct, ethics statements, employee handbook(s), policies and procedures and other corporate mandates, including participation in mandatory training programs
    • Reports any real or suspected violation of the corporate compliance program, company policies and procedures, harassment or other prohibited activities in accordance with the reporting policies of the company
    • Obtains clarification of policy whenever necessary and may use the resources available through the Compliance, Human Resources or Legal Department to do so



    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    • Strong ability to understand and interpret legal terminology and employment contracts
    • Knowledgeable of Kronos time-clock facilities and the rules associated with each location; familiar with the Provider status associated with the rules
    • Strong communicator and works well in an internal and external team environment
    • Ability to meet established production and quality goals/metrics
    • Ability to effectively prioritize work on a daily basis in a very fast-paced and changing environment
    • Demonstrates attention to detail and analytical skills to ensure accuracy of documentation within the Onboarding process



    • High School Diploma or General Education Degree (GED) with no experience necessary;general business experience preferred. 


    Computer Skills:

    To perform this job successfully, an individual should have knowledge of:

    • Microsoft Office Suite
    • Internet savvy and strong research capabilities



    Certificates and Licenses:

    • None

    Envision Physician Services uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.


    Envision Physician Services, Inc. is an Equal Opportunity Employer


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