Envision Healthcare

Practice Manager III

Job Locations US-FL-Fort Lauderdale | US-FL-Tampa
Company EVPS
Requisition ID
2022-32179
Category
Management

Overview

Practice Manager III

Envision Healthcare

These facilities are located in the Tampa, FL. area

 

Envision Healthcare is a leading national medical group focused on delivering high quality care to patients when and where they need it most. More than 30,000 clinicians and clinical support teammates call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.  

 

Through Envision Physician Services and AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

 

Envision’s core values drive continual advancement and ingenuity across the enterprise:

  • Be Curious-embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
  • Instill Trust-have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other
  • Pursue Extraordinary-challenge the status quo, champion change, innovate and constantly aim higher
  • Care Deeply-serve patients, partners, communities, and each other with empathy, compassion, and respect
  • Embrace Teamwork-work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health
  • Inspire Joy-seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging

Benefits

We offer you an outstanding total compensation package, and a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits package includes: medical, dental and vision, life & disability, 401k, HSA, Flexible Spending and an Employee Assistance Program.

If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.

 

We currently have an exciting opportunity available for an experienced Practice Manager III!

Responsibilities

The Practice Manager III is responsible for the effective management of all assigned facilities through: deployment of clinical providers; implementation of corporate policies, procedures and initiatives; and acts as primary liaison with practice providers, clinical leadership and clients.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

 

Facility

  • Understand hospital contractual requirements (quality, financial, satisfaction) and educate providers appropriately. Coordinate the renewal or modification of said contract with Practice leader
  • Educate facility/key hospital personnel on the Sheridan product lines (ER, Anesthesia, Children’s Services, TIVA) and services, including Sheridan’s quality program. Understand, in turn, the needs and quality program of the hospital
  • Present quality data to the hospital
  • Ensure facility adoption of standard forms
  • Facilitate adoption of hospital EMR where necessary
  • Liaise with the hospital to facilitate problem resolution and goal setting
  • Interface and network with hospital departments and attend applicable meetings
  • Be aware of local developments and identify potential threats and opportunities, including identification of available ER, Anesthesia and Children’s Services vendors and any issues with the administration’s satisfaction with those services. Escalate to the RPD or Practice Leader as warranted

Provider Services

  • Assist Human Resources in interface with provider for benefit enrollment, FMLA, work related injuries, etc.
  • Serve as the primary source of contact and communication for Physicians
  • Assist facility leadership in counseling and coaching staff
  • Work with Credentialing to facilitate urgent credentialing issues such as deficient records, renewal of privileges, missing licensure/certifications, etc.
  • Initiate and coordinate staff meetings
  • Manage onboarding process for assigned facilities (facility orientation, access cards, introductions, etc.).
  • Respond to other operational issues as they arise 

Clinical Education

  • Routinely utilize quality reports as tools to provide continuous performance feedback to department leadership and staff
  • Train providers on event reporting procedure and other events
  • Provide on-site training for initiatives
  • Distribute policies and ensure adherence
  • Perform necessary site reviews to ensure compliance with NCQA, JCAHO and other regulatory and accreditation requirements
  • EMS Coordination
  • Audit departmental meetings
  • Interface with the Documentation Education Department and coordinate activity as necessary; ensure coding and documentation improvements are sustained
  • Provide appropriate operational work tools to providers (performance evaluations, etc.)

Recruitment & Provider Relations

  • Interact with Central Services as necessary to ensure effective and efficient functioning of facilities. Effectively manage the recruitment process for all open positions at the facility 
  • Submit request form to Central Services for each open position at facility. Review the provider staffing list, and ensure all providers are accurately represented
  • Review the provider staffing vacancy list, and ensure accuracy
  • Notify labor control immediately of any potential upcoming vacancies
  • Lead the recruitment effort for open positions through the interface with Sheridan affiliated providers at the site, the Chief provider, and Sheridan’s sourcing solution, TIVA. Interface with the provider directly through face-to-face interviews, selection in concert with site Clinical leadership, and orientation
  • Navigate the corporate processing system for new hires; including but not limited to requesting a contract, assuring that all applicable forms from HR, payroll and credentialing are mailed, received, and returned completed. Track all information and log and follow-up on missing items. Closely monitor the credentialing progress to assure candidate is successfully processed internally and at the facility as close to the preferred start date as possible
  • For existing providers, process all provider contractual requirements. Coordinate employment contract amendments or other changes in provider staffing and compensation. Assure generation of proper Personnel Action Forms (PAFs) for various sign-on bonuses, stipends, tails, moving expenses as well as Employee Advance Request Forms (EARFs) for promissory notes
  • Depending upon site, attend with TIVA recruitment functions/meetings

Financial

  • Able to prepare detailed financial analytics relative to labor cost management and understand the complexities of revenue cycle management
  • Able to prepare annual budgets for assigned practices with limited oversight from the Practice Leader.
  • Act as liaison with Accounting and Finance to resolve financial-related practice and/or budget issues
  • Ensure effective labor management of facilities through: intimate understanding of the schedule at the facility, provision of e guidance and support where necessary to assure the most cost-effective solution is being employed. Coordinate with facility medical directors and division leaders to cover vacancies, vacations, and other scheduling issues
  • Engage the use of per diems, locums, and agency providers as necessary; ensure usage is monitored and appropriate
  • Monitor pay for performance incentives

Supervisory

  • Able to recruit, develop, and retain a comprehensive practice management team in conjunction with the Practice Leader
  • Able to serve as operational leader of assigned practices in the absence of Practice Leader
  • Responsible for the training and onboarding of new practice managers
  • Serves as an informal leader, positive role model, team builder, and expert resource for practice managers across all specialties

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

 

Education/Experience:

Bachelor's Degree in healthcare/business administration or related field from four-year College or university required, Master’s Degree strongly preferred.  7+ years’ experience in healthcare industry including direct interfacing with physicians and clinical providers; or equivalent combination of education and experience

 

Computer Skills:

To perform this job successfully, an individual should have knowledge of:

  • Microsoft Office Suite
  • MSOW
  • E-Labor
  • Internal Billing System (AS400, Children’s Services Notes, MISYS Vision)

 

Supervisory Responsibilities:

Depending on site, may have direct subordinates.  Must demonstrate the ability to manage 1-5 front-line employees, direct a central team and work closely with corporate resources

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