Clinic Supervisor

Envision Healthcare

Onsite in Keller at Questcare Medical Clinic, primary care

Company Overview

Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You’ll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Through Envision Physician Services and AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Envision’s core values drive continual advancement and ingenuity across the enterprise:

• Be Curious-embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
• Instill Trust-have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other
• Pursue Extraordinary-challenge the status quo, champion change, innovate and constantly aim higher
• Care Deeply-serve patients, partners, communities, and each other with empathy, compassion, and respect
• Embrace Teamwork-work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health
• Inspire Joy-seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging

Benefits

We offer you an outstanding total compensation package, and a variety of health and welfare benefit options (for qualified employees) to help protect your health and promote your wellbeing. The benefits package includes medical, dental and vision, life & disability, 401k, HSA, Flexible Spending, and an Employee Assistance Program.

If you are looking for a stable, fast-paced, growing company in the healthcare industry that is committed to innovation, excellence and integrity, then this may be a great next step in the advancement of your career.

We have an exciting onsite opportunity available for an experienced Clinic Supervisor to support our Questcare Medical Center facilities in Keller and Fort Worth! 

Summary

The Clinical Supervisor is responsible for the effective supervision of an office or offices. Provides effective day-to- day supervision, employee performance monitoring and works closely with Office Manager to implement and enforce practice goals and objectives. Serves as the first point of contact for providers and staff for day-to-day operations.

Essential Duties and Responsibilities

• Ensures staff is in attendance. Coordinates call outs and vacations to ensure staff coverage throughout the office.
• Supervises staff activities. Trains new and existing employees in office policies, procedures, and
• Leads staff meetings for assigned offices in conjunction with the main office in Dallas.
• Supports Office Managers in ensuring licensure and certification are kept current.
• Mentors staff to achieve excellent performance. Evaluates and counsels staff as necessary. Performs all functions of hiring, performance reviews, corrective actions, and terminations with siupervision.
• Advises Practice Manager on staffing needs for assigned offices.
• Attends management and physician meetings as needed.
• Oversees workflow of office staff, making necessary adjustments as required.
• Builds office morale by promoting a supportive team environment.
• Maintains procedures, guidelines, and reference manuals for assigned areas and ensures that all policies are followed within the offices.
• Maintains a neat and orderly facility. Monitors compliance with regulatory agencies. Ensures OSHA, HIPAA, CLIA, environment of care, fire code, and other regulatory metrics are met. Ensures licensure is current and displayed as per federal, state, county, and city regulations.
• Ensures mock drills are performed and emergency preparedness is maintained for assigned area.
• Ensures and oversees offices are secured when business day is complete and ready for the next day.
• Monitors medical records requests and ensures EVPS policy is followed regarding legal medical records requirements.
• Serves as a resource for electronic medical records system implementation, training, and use.
• Disseminates correspondence and ensures all logs are maintained.
• Reviews and follows up on patient satisfaction surveys.
• Manages front-end revenue cycle tasks performed in the offices.
• Serves as point of contact for patient billing concerns in the offices if administrative staff cannot resolve.
• Establishes payment plans with self-pay patients within EVPS; communicates patient payment plans or requests for adjustments to manager or director and billing staff; documents appropriately in practice management system.
• Other duties as needed by management

Qualifications

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Strong written, oral, and interpersonal communication skills.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working both independently and in team-oriented collaborative environments.
• Demonstrated ability in leadership or managing others.
• Strong interpersonal, project management, and mentoring skills.
• Able to make decisions in a rapidly growing, professional, service-oriented environment.

Education/Experience

• High School diploma or GED required. 
• 2+ years' supervisory or team lead experience required.
• Prior experience as a Medical Assistant preferred.

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.

Envision Healthcare uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Envision Healthcare is an Equal Opportunity Employer.

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