Practice Manager III

Envision Healthcare

Candidate must reside in AZ

Envision Healthcare is a leading national medical group focused on delivering high-quality care to patients when and where they need it most. You’ll find clinicians and clinical support professionals across the nation who are proud to call Envision home. We welcome teammates of every background and work in communities that reflect the racial, ethnic, gender, sexual orientation, and economic diversity of our country.

Through Envision Physician Services and AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.

Envision’s core values drive continual advancement and ingenuity across the enterprise:

• Be Curious-embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
• Instill Trust-have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other
• Pursue Extraordinary-challenge the status quo, champion change, innovate and constantly aim higher
• Care Deeply-serve patients, partners, communities, and each other with empathy, compassion, and respect
• Embrace Teamwork-work cross-functionally, break down walls, develop others, be inclusive and unite to improve patient health
• Inspire Joy-seek fulfillment and the joy of medicine, appreciate others, celebrate wins, and promote wellness and belonging

Benefits: At Envision Healthcare, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right ones for you and your family. Best of all, qualifying employees are eligible to enroll from day one, so you can rest easy knowing you and your loved ones are protected. Envision Healthcare offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. The benefits offered include but not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs.

Paid Time Off:

Envision Healthcare offers paid time off, 9 observed holidays and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.

We currently have an exciting opportunity available for an experienced Practice Manager III! The Practice Manager will oversee the Neonatal book of business in Colorado and Arizona. Approx 160 clinicians

The Practice Manager III is responsible for the effective management of all assigned facilities and oversees the deployment of clinicians, supports corporate policies, procedures and initiatives and acts as primary liaison with practice clinicians, clinical leadership and clients.

Essential Duties and Responsibilities:

Facility

• Understand hospital contractual requirements (quality, financial, satisfaction) and educate clinicians appropriately.
• Coordinate the renewal or modification of said contract with Practice Leader approval
• Educate facility/key hospital personnel on the different service lines (EM/HM, Anesthesia, Children’s Services) to include quality initiatives tied to the hospital
• Present quality data to the hospital
• Ensure facility adoption of standard forms and EMR, where applicable
• Liaise with the hospital to facilitate problem resolution and goal setting
• Interface and network with hospital departments and attend meetings
• Be aware of local developments and identify potential threats and opportunities
• Identify challenges and risk involving vendors and any disatisfaction with the administration of thier services
• Escalate to the Practice Leader as warranted

Clinician Services

• Assist HR with clinician benefit enrollment, FMLA, work related injuries, etc.
• Serve as the primary source of contact and communication for clinicians
• Assist facility leadership in counseling and coaching staff
• Work with Credentialing to facilitate urgent credentialing issues such as deficient records, renewal of privileges, missing licensure/certifications, etc.
• Initiate and coordinate staff meetings
• Manage onboarding processes for assigned facilities (facility orientation, access cards, introductions, etc.)
• Respond to other operational issues as they arise

Clinical Education

• Routinely utilize quality reports as tools to provide continuous performance feedback to department leadership and staff
• Train clinicians on event reporting procedure & never events
• Provide on-site training for initiatives
• Distribute policies and ensure adherence
• Perform necessary site reviews to ensure compliance with NCQA, JCAHO and other regulatory and accreditation requirements
• Audit departmental meetings
• Interface with the Documentation Education Department and coordinate activity when necessary
• Ensure coding and documentation improvements are sustained
• Provide appropriate operational work tools to clinicians (performance evaluations, etc.)

Recruitment & Clinician Relations

• Interact with Clinical Support Services to ensure effective and efficient functioning of facilities
• Effectively manage the recruitment process for all open positions at the facility
• Submit request form to Clinical Support Services for each open position
• Review the clinician staffing list, and ensure all clinicians are accurately represented
• Review the clinician staffing vacancy list and ensure accuracy
• Notify labor control immediately of any potential upcoming vacancies
• Lead the recruitment effort for open positions through the interface with affiliated clinicians at the site, the Chief clinician, and locum services.
• Interface with the clinician directly through face-to-face interviews, selection in concert with SMD leadership, and orientation
• Navigate the corporate processing system for new hires; including but not limited to requesting a contract, assuring that all applicable forms from HR, payroll and credentialing are mailed, received, and returned completed.
• Track all information provide follow-up on missing items.
• Closely monitor the credentialing progress to assure candidate is successfully processed internally as close to the preferred start date as possible
• For existing clinicians, process all clinician contractual requirements. Coordinate employment contract amendments or other changes in clinician staffing and compensation.
• Assure generation of proper paperwork for various sign-on bonuses, stipends, tails, moving expenses as well as forms for promissory notes

Supervisory

• Train, develop and evaluate Practice Coordinators and other Practice Managers

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required.

• Able to prepare for and facilitate presentations to c-suite and other hospital administration leaders
• Demonstrates persistence and overcomes obstacles
• Develops innovative approaches and ideas
• Exhibits sound and accurate judgment.
• Includes appropriate people in decision making process.
• Makes timely decisions. Supports and explains reasoning for decisions
• Prioritizes and plans work activities
• Exhibits ability to learn and apply new skills.
• Requires little to no supervision. Uses resources effectively
• Identifies problems in a timely manner.
• Gathers and analyzes information skillfully.
• Develops alternative solutions
• Adapts to changes in the work environment.
• Manages competing demands
• Expresses ideas and thoughts verbally.
• Exhibits good listening and comprehension.
• Keeps others adequately informed
• Builds rapport up, down, and across the organization.
• Establishes collaborative relationships to achieve objectives
• Exhibits objectivity and openness to others' views and welcomes feedback.
• Offers assistance and support to co-workers.
• Works cooperatively in group situations

Education/Experience

• Bachelor's Degree from four-year College or University and 7 years in practice management; or equivalent combination of education and experience
• Master’s Degree preferred
• Demonstrated experience with direct interactions with clinicians and clinical leaders
• Or equivalent combination of education and experience in a healthcare environment

If you are ready to join an exciting, progressive company and have a strong work ethic, join our team of experts! We offer a highly competitive salary and a comprehensive benefits package.

Envision Healthcare uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Envision Healthcare is an Equal Opportunity Employer.